Privacy Policy
Privacy Policy
Last Updated: September 10, 2026
OnlineSevak (“we”, “us”, “our”, or “OnlineSevak”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit OnlineSevak.com, contact us, or use our digital services.
By using our website or submitting your information through our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you contact us through our website, we may collect the following personal information:
- Name
- Email Address
- Mobile Number
- Any additional information you provide in your message or inquiry
We may also collect certain technical and usage information automatically through analytics and tracking technologies, such as:
- IP address
- Browser and device information
- Pages visited
- Time spent on our website
- General website activity and interaction data
2. How We Collect Your Information
We may collect your information when you:
- Submit our Contact Form
- Contact us through Phone or WhatsApp
- Subscribe to our newsletter or marketing communications
- Interact with our website
- Interact with our online advertisements or marketing campaigns
We may also collect certain website usage information through third-party analytics and advertising tools.
3. How We Use Your Information
OnlineSevak may use your information to:
- Respond to your inquiries
- Contact you regarding the services you are interested in
- Provide information, quotations, proposals, or consultations
- Communicate regarding our digital services
- Send service-related updates
- Send digital marketing tips and newsletters
- Send promotional offers and information about our services
- Improve our website and services
- Analyse website traffic and visitor behaviour
- Measure the performance of our advertising and marketing campaigns
- Improve our marketing and advertising efforts
4. Email Marketing and Newsletter
OnlineSevak uses Brevo for email marketing and communication.
If you subscribe to our newsletter or provide your email address for marketing communications where applicable, we may send you:
- Digital marketing tips and insights
- Newsletters
- Service updates
- Promotional offers
- Information about OnlineSevak’s services
You can unsubscribe from marketing emails at any time by using the unsubscribe option provided in our emails.
5. Google Analytics
We use Google Analytics to understand how visitors interact with our website.
Google Analytics may collect information such as website usage data, device information, browser information, pages visited, and general interaction information.
This information helps us analyse website performance and improve the user experience.
6. Google Search Console
We use Google Search Console to monitor and improve our website’s visibility and performance in Google Search.
Google Search Console helps us understand how our website performs in search results and identify technical or search-related issues.
7. Google Ads Tracking
OnlineSevak may use Google Ads tracking technologies to measure the effectiveness of advertising campaigns.
These technologies may help us understand actions taken after users interact with our advertisements, such as website visits, inquiries, or conversions.
8. Meta/Facebook Pixel
We may use the Meta Pixel (Facebook Pixel) and related Meta advertising technologies to:
- Measure the effectiveness of advertising campaigns
- Understand visitor interactions
- Measure conversions
- Create relevant advertising audiences
- Deliver and optimise advertisements
Meta may process information according to its own privacy policies and advertising practices.
9. Cookies and Similar Technologies
Our website and third-party tools may use cookies, pixels, tags, and similar technologies to analyse website traffic, measure advertising performance, and improve marketing efforts.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features or functionality.
10. WhatsApp and Phone Communication
If you contact OnlineSevak through Phone or WhatsApp, we may use the information you provide to:
- Respond to your inquiry
- Discuss our services
- Provide customer support
- Share relevant service-related information
Your use of WhatsApp is also subject to WhatsApp’s own privacy policies and terms.
11. How We Share Information
OnlineSevak does not sell your personal information.
However, we may share limited information with trusted third-party service providers when necessary to operate our website, communicate with users, provide services, analyse website performance, or conduct advertising and marketing activities.
These third-party services may include platforms such as:
- Brevo
- Meta
- Website hosting and technical service providers
We may also disclose information where required by applicable law or when necessary to protect our rights, users, or business operations.
12. Data Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, alteration, or disclosure.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. While we take reasonable measures to protect your information, absolute security cannot be guaranteed.
13. Data Retention
We retain personal information only for as long as reasonably necessary for purposes such as:
- Responding to inquiries
- Providing requested services
- Maintaining business and communication records
- Sending marketing communications where applicable
- Meeting legal or regulatory obligations
When information is no longer required, we may delete or anonymise it where appropriate.
14. Your Choices
You may:
- Unsubscribe from marketing emails at any time
- Request information about the personal data you have provided to us
- Request correction of inaccurate information
- Request deletion of your personal information, where applicable
- Contact us regarding questions about how your information is used
15. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, or services.
OnlineSevak is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.
16. Changes to This Privacy Policy
OnlineSevak may update this Privacy Policy from time to time to reflect changes in our website, services, tools, business practices, or applicable requirements.
Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.
17. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
OnlineSevak
Moradabad, Uttar Pradesh, India
Email: support@onlinesevak.com
Phone / WhatsApp: +91 7906166493
Website: OnlineSevak.com